QUESTIONS and ANSWERS
Q. Does my animal have to be vaccinated?
A. All cats and dogs must have up to date vaccinations. Proof of vaccination will be needed. We do not insist that you have your dog inoculated against canine infectious bronchitis aka Kennel cough.
. If you decide to have this inoculation, it must be done at least three weeks prior to arriving at the kennels.
Q. Can my dog/cat board with you if they are on medication?
A. We will administer medicines as instructed by the owner. There will be no extra charge for this service but please ensure that we have sufficient medication for the duration of the stay. If we have any concerns regarding your pets health we will contact your vet to discuss them.
Q. How often do you walk the dogs?
A. We have grass Paddocks where the dogs will be exercised 3 times a day Morning Afternoon and around 9pm before they are settled down for the night.
We do not socialise dogs, unless from the same family, as a matter of safety.
Q. Can I provide bedding for my cat/dog?
A. We do provide a bed and ‘vet bedding’ for all animals boarded with us. If you would like to provide your own bedding we are more than happy to accommodate this. We cannot however be held responsible for any damage occurring. If your pet tends to destroy bedding, we may ask you to provide your own.
Q. What is included in your charges?
A. Our charges include the cost of boarding, food (if we have in stock) heating and any medications that need to be given . We also reserve the right to charge a supplement for bookings over the Christmas and New Year period.
Q. What is covered by your insurance?
A. All animals boarded with us are covered by our kennel insurance. This covers your pet for any veterinary treatment that may be required for any unforeseen illness or accident whilst in our care. It does not cover any condition that exists prior to boarding.
Q. Do I have to pay a deposit for each stay?
A. We may ask for a deposit for your pet's first stay with us after this we take bookings on trust; however we would hope that, if for any reason you do not need the booking, you would call to cancel the space.