Fees are payable at time of departure. We accept cash, cheques, debit and credit cards. Payments by credit card will be charged an additional £1 per transaction.
Boarding fees are payable for the full booking period even if the animal is collected before the due date of departure.
We may ask for a deposit for your pet's first stay with us after this we take bookings on trust; however we would hope that, if for any reason you do not need the booking, you would call to cancel the space.
We reserve the right to revise our prices when necessary.
Certificates must be produced a copy will be taken for our records.
All dogs must be fully inoculated against Distemper, Hepatitis, Leptospirosis, Parvovirus and Parainfluenza, and must have had a booster injection within the previous twelve months.
Cats must be fully inoculated against Feline leukaemia, Feline infectious enteritis, Feline viral rhinotracheitis (Feline Herpes Virus) and Feline calicivirus, and must have had a booster injection with the previous twelve months.
Canine Infectious Bronchitis (Kennel Cough)
We do not insist that you have your dog inoculated against canine infectious bronchitis. We are not responsible if a dog contracts Kennel Cough as this is an airborne virus. If you decide to have this inoculation, it must be done at least three weeks prior to arriving at the kennels.
In the event of an animal not being collected the proprietor may find alternative arrangements for the animal concerned after giving 14 day’s notice to the owner, or his representative at their last known address.
Everything your cat or dog requires for his/her stay at Tharfield is provided. We have a plentiful supply of toys. If you want to bring toys or bedding, please do not bring anything precious or anything you would not want to lose. The kennels are cleaned out every day and toys etc. are occasionally lost.
Sharing:- Dogs & Cats - A 10% discount will apply for 2 or more family dogs/cats sharing together.
Our opening hours are as follows:
Monday to Saturday 8:00 am to 2:00 pm
Sundays and Bank holidays 8:00 am to 12:00 noon
No dog or cat will be received or released other than in normal business hours.
We do not give cash refunds.
*We reserve the right to refuse admission to any animal which in the opinion of the staff is of a ferocious nature or otherwise unsuitable for boarding. Whilst every possible care and attention is given to each dog/cat boarded at this establishment we cannot be held responsible for any loss either through illness or any other cause.*